Refund Policy

At Maeve & Aoife, we strive to provide all our customers with high-quality service and an enjoyable shopping experience. Our return and refund policy has been carefully created to ensure maximum satisfaction, under certain conditions. Please read the guidelines below regarding returns and refunds carefully.

100% Return Guarantee on New Products

We offer a full return guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.

No Refunds for Sale Items

Items purchased during sales are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in the case of an incorrect size.

Return Shipping Costs

Customers are responsible for return shipping costs. Maeve & Aoife does not reimburse return shipping fees and cannot be held responsible for any costs incurred during the return process.

Return Notification Period

Returns must be reported within 30 days after receiving the item. After this period, no returns will be accepted. Please make sure to respect this timeframe to remain eligible for a return.

Exchange Policy for Sale Items

Sale items cannot be exchanged, even in the case of an incorrect size. Please ensure you select the correct size before completing your purchase.

100% Guarantee on Defective Items

We provide a full guarantee on all defective items. If a product has a manufacturing defect, it may be returned for a full refund or an exchange, depending on your preference.

Return Procedure

To initiate a return, please send an email to:
info@maeveaoife.com

Once your request has been approved, you will receive detailed instructions to complete the return process.

Conclusion

Maeve & Aoife is committed to ensuring customer satisfaction. By following our return and refund policy, we ensure a fast, fair and efficient handling of every request.

For any questions or comments, you can contact our customer service at:
info@maeveaoife.com